The Bunnieverse app

In the app

Open Messages and write to our team. Once your artist is confirmed, you can also message them directly about your design.

By email

Write to letsmakeart@thebunnieverse.com from the email address on your account, and tell us what you were trying to do and whether you use an iPhone or an Android phone.

• Clients create an account in the app with their email address and a password. If you have enquired with us before, use the same email address so we can bring your details across.
• Forgot your password? Tap “Forgot your password?” on the sign-in screen and we’ll email you a link to choose a new one. You can also choose “Email me a code instead” and sign in with a 6-digit code.
• If an email from us does not arrive, check your spam or junk folder before asking for another.
• Accounts for staff and artists are created by the studio. If you work with us and cannot sign in, speak to the studio.

• When we offer you a time, you can accept it or ask for another under Appointments.
• Each session has its own deposit, paid securely in the app. We hold the date while you pay, the payment link expires after 72 hours, and the session is confirmed as soon as the deposit is received.
• To move or cancel an appointment, message us as early as you can. Our Terms & Conditions explain the notice we ask for and what happens to your deposit.

Sign your consent form in the app before each session. Please answer the health questions fully: a yes does not necessarily mean we cannot tattoo you, it helps us look after you properly. If you would rather not put a health detail in writing, tell us and we’ll discuss it privately before your appointment.

• Choose which notifications you get under Me, then Notifications: appointment reminders, messages from the studio, and studio news.
• Not getting notifications? Check that you are signed in and that notifications are allowed for our app in your phone’s settings. Signing out stops notifications on that phone.
• The app asks for camera or photo access only when you choose to add a photo. If you said no and change your mind, allow it in your phone’s settings.

Under Me, then Privacy, you can ask for a copy of the information we hold about you or ask us to correct something. To delete your account, see Delete your account. How we handle your information is explained in the app section of our Privacy Policy.

• Privacy Policy, including the app section.
• App Terms of Use, for using the app and your account.
• Terms & Conditions, for bookings, deposits and cancellations.
• Delete your account, in the app or by email.

These terms apply to The Bunnieverse app on the App Store and Google Play, and to your account with us, which also works in the account area of this website. By creating an account or using the app, you accept them.

They sit alongside our Terms & Conditions, which cover enquiries, consultations, bookings, session deposits, changes and cancellations, and our Privacy Policy, which explains how we handle your information. Where these terms and the booking terms differ about a booking, a deposit or a cancellation, the booking terms govern.

• Clients create their own account with an email address and a password. Accounts for staff and artists are created by the studio.
• Your account is personal to you. Keep your password to yourself and use an email address that only you can read.
• Keep your details up to date, so we can reach you about your appointments.
• If you think someone else has used your account, change your password and tell us straight away at letsmakeart@thebunnieverse.com.

Please use the app for your own dealings with the studio, and do not:

• Send anything unlawful, abusive, threatening or discriminatory, or anything you do not have the right to share.
• Try to get into other people’s accounts or information, or interfere with the app or its security.
• Copy, scrape or reverse engineer the app, or use its content to promote another studio or artist.

We may suspend or close an account that is used in breach of these terms, just as abusive, threatening or unsafe behaviour in the studio may mean further service is refused.

The app shows the times we offer you, lets you accept or ask for another, and lets you pay each session’s deposit. Stripe processes those payments.

Everything about bookings, deposits, changes and cancellations, including the 72 hours notice we ask for, is governed by our Terms & Conditions. A session is confirmed only once its deposit is received.

Complete your consent form fully and accurately before each session. Where the consent form is more specific about a health or safety matter, the consent form governs.

Photos and messages you send remain yours. You allow us to use them to plan, carry out and look after your tattoo. We ask separately before publishing any photograph; see our Privacy Policy.

The artwork, photographs and text in the app belong to the studio or its artists, as set out under Artwork and copyright in our booking terms.

We aim to keep the app accurate and available, though uninterrupted or error-free access is not guaranteed. The app is provided as it is, and we may update, change or remove features as the studio’s service changes.

Nothing in these terms affects your consumer rights under Irish law, or excludes or limits any liability that cannot lawfully be excluded or limited.

You can delete your account in the app or by email; it has to wait while you have an appointment coming up. Delete your account explains how, what is removed and what the law requires us to keep. Accounts for staff and artists are closed by the studio.

If we change these terms, we will update this page and the date at the top of it. Where a change materially affects you, we will tell you directly.

These terms are governed by the laws of Ireland, and the courts of Ireland have exclusive jurisdiction over any dispute arising from them. If any part of these terms turns out to be unenforceable, the rest continues to apply.

These terms are between you and The Bunnieverse Limited, a company registered in Ireland (CRO 820921), trading as The Bunnieverse, of 7 Meath Place, The Liberties, Dublin 8, D08 T628, Ireland. Questions to letsmakeart@thebunnieverse.com. They were last updated on 30 October 2026.

• Open the app and sign in.
• Go to Me, then Privacy, then Delete my account.
• Read what happens, tap Delete my account, then Yes, delete my account.

Deleting your account can’t be undone. If you’d like to book with us again later, you can create a new account.

If you do not have the app or cannot sign in, email letsmakeart@thebunnieverse.com from the email address on your account and put "Delete my account" in the subject line. We may ask you to confirm your identity, so we never delete someone else’s account. We will confirm and complete the deletion within one month. The same steps and rules apply as in the app.

Deleting your app account removes your login and the details you added in the app:

• Your login, so you can’t sign in with it again.
• Your profile: your name, email, mobile, date of birth, city and country, Instagram handle, the animal on your profile and your notification choices.
• Your enquiry and reference photos, your messages and the photos you sent us.
• Your consultation, aftercare and photo forms.
• Your notifications and your phone’s notification token. Anything we had not yet sent you is cancelled, and you stop getting studio news.

Your app account can’t be deleted while you have an appointment coming up, whether a consultation or a tattoo session. The app tells you why and lets the studio know you’d like your account deleted. Message us to cancel or move the appointment first; bookings and deposits are covered by our Terms & Conditions. Once nothing is booked, you can delete your app account in the app.

If we’re required to keep your records for a legal reason at the moment, your app account can’t be deleted in the app. The app tells you why, your request goes to the studio, and we’ll be in touch within one month.

Accounts for people who work with the studio are created and closed by the studio. Speak to the studio to close yours.

You can also ask for a copy of your data or a correction, in the app under Me, then Privacy, or by email. Your full rights are set out under Your rights in our Privacy Policy, which also covers how the studio handles personal data generally and how to make other data requests. If you are unhappy with how we have handled a request, you have the right to complain to the Data Protection Commission at dataprotection.ie.